Client Bill of Rights
At the Law Office of Keenan Powell, the most important person in a case is the Client. During my more than 25 years of practice, I have developed the following Client Bill of Rights as a pledge of the quality of my services:
1. Right to Choice of Counsel
If you don't like your attorney, you should get a new one. Your attorney should be someone who is experienced and successful, someone who you feel comfortable talking to. Good communication is vital to good representation. You should feel that your attorney hears you, understands you and respects you.
2. Right to Understand The Fee Agreement
Don't be afraid to ask questions about the fee agreement before you sign. Will you have to pay any money to the attorney? How much does attorney charge? What kind of costs besides attorneys fees will be charged? Does the attorney have malpractice insurance? A good attorney will be happy to answer any questions you have.
3. Right to Vigilant Representation
Your case should be investigated, prepared and prosecuted on time. No case should be neglected. Neglect is unacceptable.
4. Right to Be Informed About Your Case
You have the right to know how your case is progressing. You should be informed of any developments. You should feel free to call whenever you want information.
5. Right To be Informed of Settlement Offers
Attorneys are ethically obligated to inform the client when a settlement offer is received from the other side. Many times settlement offers are made only for a short period of time so your attorney should contact you as soon as a settlement offer is received to give you enough time to discuss with your attorney and to think about it before you decide to reject or accept it.
6. Right To Make Settlement Offers
It is unethical for an attorney to make a settlement offer without the client's consent. Before your attorney makes an offer to settle your case, you should be contacted. Your attorney should discuss the terms of the settlement offer with you. You have the right to understand what the offer means. You must agree to any settlement offers that are made before they are made.
7. Right to Accept A Settlement Offer
You and only you have the right to decide when you want to end your case. It is against the law for an attorney to accept a settlement offer on the client's behalf without the client's consent. Before your attorney accepts a settlement offer for you, you must agree to it. If an attorney accepts a settlement offer without your agreement, you do not have to go through with it. You should immediately find a new lawyer.
8. Right to Videotape the Defense Medical Examination
Sometimes the other side will ask you to submit to a medical examination by their doctor. If you go to a defense medical examination, you have the right to have the examination videotaped and to have a witness with you during the examination.
9. Right to Prepare for Depositions
During a lawsuit, the other side will take your deposition. In a deposition, you tell your side of the story under oath. You have the right to meet with your attorney personally before the deposition to talk about what will happen.
10. Right to Authorize Filing of Suit
Filing suit and going to trial are serious steps. If you lose the lawsuit, the court can order you to pay the other side's attorneys fees. The decision to file suit should not be entered into lightly. You and only you should make the decision to file a lawsuit. Be weary of lawyers who want to file suit and try all of their cases. They may not have your best interests at heart.
It's your life and your case. My job as a lawyer is to work with you and to work for you. Together we will Fight the Good Fight to obtain the best settlement possible.
© 2010-2012 by Keenan Powell
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